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Customer Service Specialist

Customer Service Specialist

VirtualVocationsGrand Rapids, Michigan, United States
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A company is looking for a Customer Service Specialist - Supply Chain.

Key Responsibilities

Manage relationships with third-party providers to ensure timely and accurate order fulfillment

Collaborate with internal teams to streamline processes and enhance customer satisfaction

Monitor and analyze process metrics to drive simplification and efficiency

Required Qualifications

3-5 years of experience in customer service, preferably in supply chain or logistics

Bachelor's degree in business, supply chain management, or a related field preferred

Demonstrated ability to deliver results in a lean, agile organization

Intermediate Excel skills for effective data visualization

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Customer Service Specialist • Grand Rapids, Michigan, United States

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