Manager, Customer Success

We are looking for a Customer Success Manager for the Insurance business that is the critical liaison between the company and our clients. This person will work with the regional leadership team, all strategic partners, as well as all clients.

Responsibilities :

• Act as the escalation point for customers on-boarding when a deal enters the company .
• Support the Regional Vice President in setting and executing the regional business plan including achievement of financial and performance related objectives.
• Plan and carryout regular Strategic Business Reviews (SBRs) with all key clients.
• Ensure total client satisfaction.
• Coordinates transition to onboarding and operational servicing teams
• Build and expand client relationships.
• Identify revenue growth opportunities within defined account base through cross selling.
• Update CRM (Salesforce) with activity (calls and meetings)
• Attend customer conferences or events as needed.
• Perform other related duties as assigned.

Qualifications :

Hybrid, 2 days / week in Minneapolis, MN office

A few benefits offered for full-time roles include :

The base pay range for this role is $90,000 – 120,000. Base pay is positioned within the range based on several factors including an individual's knowledge, skills, and experience, with consideration given to internal equity.

We give priority to candidates residing in states where we have offices : Minnesota, Iowa, Maryland, Nebraska, Pennsylvania, Ohio, and South Dakota.

We will only consider applicants who live in these states : CT, DC, DE, FL, GA, IA, IL, KY, MA, MD, MN, NE, NJ, OH, PA, SC, SD, TX, VA, and WI. Applicants outside of these states will not be considered for this position.

About Longevity Holdings

Longevity Holdings (doing business through its subsidiaries PBI Research Services, The Berwyn Group, Inc., ITM, Life Insurance Trust Company, Fasano Underwriting, Twentyfirst, Maple Life Financial, Maple Life Analytics, and LexServ) is a fast-growing company that provides senior longevity data, analytics and services to the pension, benefits, life insurance, structured settlement, and life settlement markets.

Equal Employment Opportunity

Longevity Holdings Inc. prohibits discrimination and harassment and will take affirmative action to employ and advance in employment qualified individuals based on their status as protected veterans or individuals with disabilities, race, color, religion, sex, national origin, sexual orientation and gender identity.

Other Items To Note

Our privacy notice is available at www.itm21st.com / longevity-holdings-privacy-notice /

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