Remote Intake Specialist - Part Time (2 Positions)

Job Description

Job Description

One of New Yorks top personal injury firms seeks two (2) experienced Spanish speaking Intake Specialists with immediate availability. These positions are fully remote. The Intake Specialist is the face and voice of the firm and is responsible for making clients feel comfortable. It is important for Intake Specialists to have strong communication and organization skills to succeed in this position. If you have exceptional people skills and are passionate about helping others, you may be the perfect fit.

Responsibilities will include but not limited to :

Communicating with clients

Screen incoming calls

Filing no-fault applications

Obtain signatures and other essential qualifiers from clients

The right candidate must possess the following qualifications :

Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files

Bilingual only, Spanish.

Strong listening, written and verbal communication skills; accuracy in work and communication

Ability to console and advise distressed callers

Ability to maintain confidentiality of information. Ability to read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff.

Superior organizational and time management skills

Ability to multi-task in a fast paced, high volume and dynamic office environment

Strong work ethic and professional disposition

Strong attention to detail and highly motivated

Achieve high level of productivity

Ability to learn the firms case management database and to utilize it consistently and efficiently. Preferred knowledge of Smart Advocate, Outlook, Work and Excel

Schedule :

Part-time Remote position - Open Schedules Below :

Schedule 1) Monday, Wednesday, Friday : 5 : 00 PM - 9 : 00 PM and Sunday 9 : 00 AM - 2 : 00 PM

Schedule 2) Tuesday, Thursday : 5 : 00 PM -9 : 00 PM and Saturday : 9 : 00 AM- 2 : 00 PM

Experience :

• Law Office : 1 year (Required)
• Personal Injury : 1 year (Required)

Language :

This is a remote position.