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Prompt Pay Support Liaison

Prompt Pay Support Liaison

Government JobsHouston, TX, US
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Prompt Pay Support Liaison

Harris County Auditor's Office is seeking a highly motivated and self-reliant Prompt Pay Support Liaison to fill a critical, outward-facing interim position designed to enhance our prompt payment practices across the county. This unique role will focus on direct engagement with departments outside the Auditor's Office, providing crucial in-field training, troubleshooting, and direct assistance to ensure compliance and reduce Prompt Payment Act-related interest accruals. If you are a proactive problem-solver with exceptional interpersonal skills and a desire to make a county-wide impact, this opportunity is for you. Join us in strengthening Harris County's commitment to fiscal responsibility and vendor trust!

Key Responsibilities :

  • Directly interact with county departments, including visiting their locations, spending time with staff, and providing hands-on training and troubleshooting for prompt pay processes.
  • Build and re-establish strong relationships with departments to foster open communication and trust.
  • Proactively identify "red flags" from financial reports and dashboards, initiating contact with departments to help rather than waiting for requests.
  • Possess strong problem-solving skills and a keen desire to identify and resolve issues efficiently.
  • Diagnose where process problems are occurring (e.g., payment delays, incorrect data entry, documents "hung up" in the system).
  • Determine and implement appropriate solutions, whether through additional training, addressing technical glitches, or assisting with appeals.
  • Develop a comprehensive understanding of interconnected processes within the Auditor's office, Purchasing, and individual departments, including their sequence and roles.
  • Gain familiarity with internal Accounts Payable (AP) processes (e.g., document scanning, processor workflows) and understand specific data entry requirements in the AIP system for correct vendor interest payments.
  • Understand Purchasing Department processes, such as how requisitions are received and purchase orders are created.
  • Learn the unique business processes of various county departments (both large and small) to provide tailored support.
  • Gain familiarity with Vendor Verification's processes to spot potential payment bottlenecks.
  • Capture Key Performance Indicators (KPIs) related to prompt pay issues and resolutions.
  • Submit monthly reports to quantify the value and impact of the role, demonstrating cost savings to the county and observing trends.

Harris County is an Equal Opportunity Employer. If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements :

Education & Experience :

  • A four-year degree in accounting or a related field (e.g., finance, business) is required.
  • A minimum of 3-5 years of experience working in a financial setting is required.
  • Key Qualities :

  • Exceptional interpersonal skills and an outgoing personality, with the ability to build and re-establish strong relationships and foster open communication.
  • Highly self-motivated with a strong sense of initiative.
  • Strong problem-solving abilities and a desire to identify and fix root causes.
  • High learning ability to quickly grasp complex processes and systems.
  • Self-reliant, capable of working independently without constant guidance.
  • Adaptive to changing work locations and client needs.
  • Must be willing to work on-site and travel to departments as needed.
  • Note : Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

    Preferences :

    Education & Experience :

  • Prior experience within the County is beneficial.
  • PeopleSoft experience is strongly preferred and considered a significant advantage.
  • General Information :

    About Harris County :

    As the third-largest county in the United States, Harris County is dedicated to providing a multitude of services to its residents. Our operations involve numerous procurements through the Harris County Office of the Purchasing Agent. The Harris County Auditor's Office is responsible for reviewing and approving all claims, bills, and accounts before funds are released. We are committed to fiscal responsibility and ensuring timely payments to our vendors in compliance with the Texas Prompt Payment Act.

    Work Environment & Conditions :

  • This role requires physical in-office presence and travel to various departments throughout Harris County. While it is a hybrid position, the incumbent must be highly adaptable and available to travel to any location, whether remote or in-office, on any day of the week.
  • During the initial learning, the individual will need to be in the office at least 3 days a week, consistently, to facilitate direct, face-to-face learning and relationship-building with AP staff, Purchasing, and the Vendor Verification groups.
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