Community Support Coordinator

A company is looking for a Community Support Coordinator to bridge the gap between clinical and non-clinical support services for members in population health and respiratory care programs.

Key Responsibilities

Serve as the primary non-clinical contact for members, conducting outreach calls and assessments

Coordinate patient transportation and assist in scheduling follow-up appointments with healthcare providers

Document all member interactions and maintain confidentiality in accordance with HIPAA regulations

Required Qualifications

Three (3+) years of administrative or office management experience, preferably in healthcare

High school diploma or GED required; Associate's degree preferred

Familiarity with healthcare operations and population health programs is desirable

Proficiency in Microsoft Office Suite and electronic health records (EHR)

Knowledge of HIPAA-compliant data handling practices