Order Management Specialist

Job Description

Job Description

Job Title : Order Management Specialist

• ???? Location : Fully onsite in San Jose, CA
• ???? Employment Type : Contract, M-F 8am to 5pm
• ???? Pay Rate : $33.00 / hour

Position Overview

We are seeking a detail-oriented and proactive Order Management Specialist to join our team on a contract basis. This role is responsible for executing the end-to-end order management process—from order entry to fulfillment—while ensuring accuracy, compliance, and timely delivery. The ideal candidate will have experience working cross-functionally with sales, logistics, and customer support teams, and be comfortable working in a fast-paced, high-volume environment.

Key Responsibilities

Review, assess, and accurately enter customer orders.

Monitor and manage order backlog to ensure timely fulfillment.

Ensure compliance with internal policies and contract terms throughout the order process.

Provide shipping and billing instructions aligned with customer agreements.

Communicate order status updates with internal teams such as Sales, Applications, Manufacturing, and Logistics.

Identify and categorize order processing defects, and take corrective action as needed.

Escalate issues that impact the ability to meet customer commitments.

Support the integration of new products and services into the order management process.

Collaborate with cross-functional teams to fulfill complex or multi-product orders.

Qualifications

Bachelor’s degree or equivalent relevant experience.

2+ years of experience in order management or customer service.

Strong proficiency in Microsoft Excel, Word, and PowerPoint .

High attention to detail and ability to manage large volumes of data.

Pay Details : $30.00 to $33.00 per hour

Search managed by : Riley Grubbs

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.