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(USA) Senior Manager, Strategic Account Management
(USA) Senior Manager, Strategic Account ManagementWalmart • Bentonville, AR, US
(USA) Senior Manager, Strategic Account Management

(USA) Senior Manager, Strategic Account Management

Walmart • Bentonville, AR, US
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Senior Manager

Walmart Marketplace is a curated community of respected, professional sellers who offer only top-quality, authentic products and best-in-class customer services. As a Senior Manager, you will be responsible for driving strategy and delivering growth in strategic priority categories. You'll partner with senior executives and leaders across the organization to deliver on the strategy while managing Strategic Account Managers working with them to build their accounts through strategic account planning, performance analysis, inventory insights, exclusive deals, events, and new product launches. If being in the front seat of driving a business is exciting, this is the role for you! This role would be on the Marketplace team. It requires someone who is comfortable working with all levels and teams within the organization, including executive leadership. Experience managing a team is a must. Exceptional presentation skills and the ability to build strategic roadmaps and business plans is critical.

You'll sweep us off our feet if :

  • You are seller obsessed and relationship driven.
  • You're a visionary always looking for ways to distinguish from the competition.
  • You thrive in constantly evolving, fast-paced, dynamic environments.
  • You're results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.
  • You build trust quickly and lead by influence with the ability to translate to varied audiences.
  • You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
  • You are creative and resilient always looking for new ways to approach problems and drive business performance.
  • You enjoy the learning journey and like working with your manager and partners to continue to add to your tool box.

You'll make an impact by :

  • Developing an assortment strategy and management for a specific category or department; follows processes and procedures for managing assortment quality; assists with the development of lists of assortment needs for a department or category; develops plans to address needs; records information used to assess assortment performance and opportunities.
  • Overseeing business performance : Lead annual and quarterly business planning and performance tracking for category, as well as direct reports managed sellers. Conduct deep dive analysis on issues effecting category business performance and implement corrective actions. Drive performance against P;L levers including gross merchandise value (GMV) and contribution profit.
  • Being a trusted advisor : Develop strong and trusting relationships with partners working across the organization to solve issues, address pain points and implement growth initiatives. Employ a one team approach to accomplish the goals of the business and drive negotiations from a win-win perspective that establishes credibility and trust with our partners and delivers consistently improved performance.
  • Guide direct reports on delivering growth for managed sellers - optimizing offer quality to maximize search optimization and discoverability across the platform, driving adoption of seller services, and developing strategic marketing plans that drive incremental traffic and GMV. Lean in as needed with sellers directly.
  • Working cross-functionally : Collaborate with Omni Merchant team, Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.
  • Building a team : Managing a team of strategic account manager(s); developing their skills and acting as a mentor.
  • Preferred Qualifications :

  • 7+ years experience in Business Management, Omni-Channel Category Merchandising, Account Management, digital commerce or a related area. E-Commerce experience strongly preferred.
  • Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
  • Strong negotiation, interpersonal and influential skills.
  • Detail and results-oriented with sense of urgency.
  • Benefits; Perks : Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people.

    Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find were a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the worlds most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in a culture of belonging, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.

    Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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    Strategic Account Manager • Bentonville, AR, US

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