A company is looking for a Partner Account Manager, Residential.
Key Responsibilities
Manage relationships with high-volume residential Field Service Partners (FSPs) and serve as the primary contact for escalations and communications
Monitor KPIs and SLAs, delivering performance reports and collaborating on improvement plans
Identify and implement efficiency improvements and gather partner feedback for continuous enhancement
Required Qualifications
2+ years of Solar Operations experience
3+ years in Partner Account Management, Vendor Relations, or Field Operations
Experience managing external partner or vendor relationships at scale
Strong analytical skills to interpret performance metrics and KPIs
Intermediate Salesforce skills (reports, dashboards, workflows)
Partner Account Manager • Cleveland, Ohio, United States