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Customer Success Coordinator

Customer Success Coordinator

VirtualVocationsSpringfield, Massachusetts, United States
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A company is looking for a Customer Success Program Coordinator to support strategic initiatives that enhance customer success and service delivery for a global technology client.

Key Responsibilities

Support execution of customer success and service management strategies

Prepare and manage presentation decks, meeting materials, and reports for internal sessions

Schedule, coordinate, and facilitate virtual meetings and community engagement events

Required Qualifications

0-2 years of experience in program coordination, project support, or operations within a corporate or enterprise setting

Demonstrated proficiency with enterprise collaboration tools such as Teams, SharePoint, and Outlook (or similar)

Familiarity with large-scale business processes or customer success operations

Strong organizational and time-management skills, with the ability to meet tight deadlines

Ability to manage multiple priorities with minimal supervision

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Customer Coordinator • Springfield, Massachusetts, United States

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