Receptionist

General Purpose :   Responsible for performing routine administrative duties including answering telephones, providing exceptional service to Members and guests, and assisting department heads with projects and tasks as assigned . Represents the Club on multiple levels across the communications spectrum, including the receptionist desk.

Essential duties include but are not limited to :

• Report to work and clock in / out for scheduled shifts and required breaks on time and within PVGC dress code requirements
• Maintain personal grooming in compliance with Club appearance standards
• Approach all interaction with Members, guests, and colleagues in a courteous, service-oriented manner
• Remain attentive, friendly, helpful, courteous, and respectful to Members, guests, managers and fellow employees at all times
• Maintain understanding of Club history, amenities, current events, hours of operation, food & beverage offerings, etc.
• Greet each Member, guest, and visitor who enters the facility and provide guidance as needed
• Answer inquiries via phone, e-mail, and in-person from Members, guests, visitors, vendors, etc.
• Take restaurant reservations and coordinate such with F&B management team
• Assist with receiving and processing dining room to go orders; transfer call to F&B team for assistance as needed
• Maintain communications and appointment logs
• Assist with gift certificate records and distribution channels
• Maintain Lost & Found; log items with date received and donate items after 30 days
• Collect, sort, distribute and prepare mail, messages and courier deliveries; assist with the distribution of mailings and surveys
• Ensure clubhouse monitors are up-to-date with current and upcoming events
• Maintain telecommunications systems
• Maintain an orderly and organized office supply cabinet and advise Accounts Payable of needed supplies; create and manage office supply inventory
• Transmit information or documents to Members or Vendors via computer, mail, or facsimile
• Field complaints from Members and the public with support of applicable managers
• Assist with filing and maintaining records, to include Club archival information
• Assist with and remain current with Club's internet presence, to include social media posts, search engines, etc.
• Assist senior management with graphics, administrative, and clerical tasks as requested
• Assist other departments as needed, to include :

Administration : Record filings, mailings

Qualifications & Skills :

Experience & Education :

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please : No phone calls or walk-ins. Apply online only.

Background check and pre-employment drug screening required

Job Posted by ApplicantPro