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Events and Banquet Manager

Events and Banquet Manager

Arlo WilliamsburgNew York, NY, US
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We are seeking a highly organized, proactive, and creative Events and Banquet Manager to oversee the planning and execution of events from start to finish. This role will require expertise in pre-event logistics, coordination with clients and vendors, and handling on-site operations during the event. The ideal candidate will thrive in a fast-paced environment, be solution-oriented, and ensure a seamless experience for clients, attendees, and all involved parties.

Responsibilities and authorities

Pre-Event Planning

  • Collaborate with clients and internal teams (including Culinary, Front Desk, Housekeeping, Engineering, Security, etc.) to understand event goals, budget, and key requirements.
  • Coordinate the fine details of all events with clients, encouraging add-ons, upsells, bar extensions, etc.
  • Develop and manage detailed event timelines, budgets, and checklists to ensure deadlines and budgets are adhered to.
  • Research and source appropriate vendors and suppliers based on event needs.
  • Negotiate contracts with vendors and suppliers ensuring favorable terms and service agreements.
  • Coordinate all logistics, including transportation, catering, equipment rentals, linens, and event staffing.
  • Oversee the creation and design of event materials, including invitations, programs, signage, and promotional items.
  • Ensure that all AV needs are executable in-house or outsourced when necessary.
  • Develop and share with the team a risk mitigation plan, including contingency plans for potential issues or disruptions such as elevator failure or inclement weather.
  • Work with the event team to create BEOs and floor plans.
  • Attend and contribute to BEO meetings.
  • Conduct site visits.
  • Carries out other related duties as requested by the Director of Events.

Day-of Event Operations

  • Oversee all aspects of the event on-site to ensure smooth execution.
  • Supervise event set-up, including decor, signage, vendor coordination, and tech setup.
  • Manage event staff and captains, assigning tasks, ensuring they are trained and informed, and maintaining a positive, professional atmosphere.
  • Fulfill all duties of banquet manager.
  • Act as the primary point of contact for vendors, clients, and attendees during the event, troubleshooting issues and ensuring any problems are resolved promptly.
  • Monitor event timelines and adjust as necessary to stay on track.
  • Ensure all event components (e.g., food, AV, décor, etc.) are on time and executed to the client's satisfaction.
  • Handle post-event wrap-up, including coordinating clean-up and ensuring all equipment is returned.
  • Carries out other related duties as requested by the Director of Events.
  • Qualifications

  • Experience in Event Management, Hospitality, Marketing, or related field preferred.
  • Proven experience as an Event Manager, Coordinator, or similar role with at least 3 years of experience in both pre-event planning and day-of operation is preferred.
  • Strong organizational and time-management skills, with the ability to manage multiple events or tasks simultaneously.
  • Exceptional communication skills, both verbal and written, with the ability to work effectively with clients, vendors, and team members.
  • Problem-solving skills and the ability to remain calm under pressure.
  • Proficiency in event planning software and tools, including but not limited to Prism, Delphi, Micros, Tripleseat and Microsoft Office Suite.
  • Ability to work flexible hours, including evenings and weekends, as needed.
  • Knowledge of budgeting and financial management for events.
  • Experience with large-scale events (conferences, festivals, galas).
  • Fluency in multiple languages is a plus.
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    Banquet Manager • New York, NY, US

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