Workplace Experience Coordinator

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title : Workplace Experience Coordinator

Location : San Francisco, CA (Onsite)

Duration : 10 / 13 / 2025 12 / 5 / 2025

Hours : Monday Friday, 8 AM 5 PM

Summary

The Workplace Experience Coordinator is responsible for delivering a world-class customer service experience to employees and guests of a designated building. This role supports workplace operations, client interactions, and daily administrative functions to ensure a welcoming and efficient environment.

Responsibilities

• Act as the first point of contact for all building visitors, greeting them with professionalism and issuing visitor / parking passes while following security protocols.
• Handle mailing tasks : manage incoming / outgoing mail, prepare documents for distribution, and ensure timely delivery.
• Provide employee support : assist with inquiries, administrative tasks, and routine concerns.
• Answer telephones in a professional manner, create presentations, and present to groups when needed.
• Arrange and confirm recreational, dining, and business activities on behalf of employees or requestors.
• Manage janitorial and maintenance work orders ; coordinate office supply services and employee onboarding.
• Acknowledge and resolve employee, guest, and coworker inquiries or complaints in a professional, customer-focused manner.
• Plan and manage on-site events : secure event spaces, handle setup / teardown, and coordinate delivery of supplies.
• Follow property-specific security and emergency procedures , ensuring safety and escalating to appropriate parties as required.
• Coordinate with vendors supplying goods and services to the workplace.
• Communicate clear, detailed information to team members and follow directions from management.
• Perform duties using established procedures , solving straightforward problems with limited discretion.

Qualifications

Ability to follow established routines and standards

Interview Process