Administrative Support / Information Specialist
Provide administrative and information management support across client operations, including policy implementation, program evaluation, staff training, records and information management, and event support in accordance with federal standards.
Key responsibilities include :
- Assisting with the creation and implementation of administrative management policies and procedures.
- Evaluating program effectiveness and providing recommendations for improvement.
- Providing training and technical assistance to staff.
- Supporting information and records management practices and compliance.
- Using IT programs, databases, and systems to support daily operations.
- Providing on-site AV technical support during events (connectivity, presentation / media access).
- Setting up and resetting conference, board, or training rooms.
- Providing administrative services such as office management, facilities management, HR, and / or security.
- Ensuring excellent written and verbal communications and quality customer service.
- Managing multiple tasks and deadlines; identifying and resolving complex problems.
Required qualifications include :
At least 5 years of administrative management or relevant work experience.Experience creating and implementing administrative policies and procedures.Experience evaluating program effectiveness and recommending improvements.Experience providing training and technical assistance to staff.Experience in information and records management.Proficiency with a variety of IT programs, databases, and computerized systems.Excellent written and verbal communication skills; commitment to innovative, quality customer service.Physical ability to move a large number of files and / or file boxes.Experience with federal travel regulations.Bachelor's degree in business or information management and / or related certifications preferred.