IT Support AnalystCompunnel Inc • Enon, OH, US
IT Support Analyst
Compunnel Inc • Enon, OH, US
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Job Summary We are seeking an experienced IT Support Analyst to join the Optic, Payments / Credit, and DEX technology teams. This role is responsible for supporting the setup, installation, and monitoring of payment terminals and related hardware / software systems. The ideal candidate will have a strong background in POS systems and the ability to troubleshoot complex technical issues in a fast-paced environment.\n\nResponsibilities : \nDirect field personnel in the installation of new payment terminal equipment and related hardware / software.^Provide accurate verbal instructions for diagnostics and installations.^Configure and upgrade software on newly installed devices.^Proactively identify and resolve issues before they impact operations.^Manage multiple support tickets, prioritizing based on urgency and impact.^Complete special projects and additional duties as assigned by management.
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It Support Analyst • Enon, OH, US
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Duration : : 6+ Months (Possible Extension).This is an open position for an IT Support Analyst on the Optic, Payments / Credit, and DEX technology teams.
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