Senior Director, UX Design Job at Walmart in Bentonville

Position Summary

Our mission at Sam’s Club is to bring our members the merchandise they want most—combining quality, desirability, and unmatched value.

As the Senior Director of Experience Strategy for Merchandising, Replenishment, and Product Development, you will spearhead the strategic transformation of how home office associates engage with the tools, processes, and workflows that power Sam’s Club’s merchandising and replenishment operations.

You will lead a team of Directors who guide cross-functional Experience Squads (business, product, engineering, and experience strategy), ensuring their work is aligned to a unified, future-focused vision.

Your success will be defined by your ability to :

• Embed a transformational vision at the intersection of business strategy and associate needs.
• Translate high-stakes design thinking into actionable business strategy.
• Align multiple squads around a cohesive, long-term experience direction.
• Deliver measurable improvements in efficiency, adoption, and associate satisfaction.

This role is a critical driver of Sam’s Club’s membership-driven advantage, ensuring that the operational backbone of merchandising evolves to meet the scale, speed, and innovation our members expect.

What You’ll Do

Define and Deliver Experience Strategy

Lead Through Directors and Squads

Drive Innovation Through Design Thinking

Integrate Research Into Strategic Roadmaps

Leverage Enterprise

Deliver Results and Scale Impact

What You’ll Bring

Primary Location

2300 Se S St, Bentonville, AR 72712-0001, United States of America

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