Sr. Product Engineer (KVM)Black Box • Plano, TX, US
Sr. Product Engineer (KVM)
Black Box • Plano, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionExcellent written, verbal and listening communication with many diverse stakeholders. Self-motivated and driven with a results-driven attitude, market-oriented approach, and a curious mind. Experience or certifications in technology hardware computer networking, signal switching, and visualization technologies. KVM and / or audio / visual product experience is strongly desired. Solid teamwork traits and the ability to work collaboratively in a multidisciplinary team environment. Strong organizational skills with ability to manage multiple priorities. Travel is required, approximately 10% of the time, primarily in North America with occasional international travel. 5+ years of experience in a related role in a electronics hardware environment. Experience working with KVM and / or audio / visual products is strongly preferred. Must have strong experience in working with customers and external / internal stakeholders to research and resolve technical concerns. 4-year degree in Engineering, Engineering Technology or Computer Science. Significant experience within this industry may be substituted for candidates with an Associate's degree in a technical field. Must process strong technical knowledge and product engineering, with the ability to learn everything about Black Box's product lines. Must possess strong communication and customer service skills, and be able to serve as a customer advocate when interacting with all other functional areas of the business. Must skillfully navigate a matrix / cross-functional environment, using influence skills to drive the team to accomplish mutual goals. Able to gather, analyze and use data, facts and input from multiple sources to analyze technical performance data, identifying trends, opportunities, issues, and threats, solve problems, and make timely / informed decisions. Self-motivated and driven with a results-driven attitude, market-oriented approach, and a curious mind. Ability to work effectively in a fast-paced, dynamic environment with multiple competing priorities. Understanding of EMC / Safety / Environmental compliance standards and regulatory frameworks for specialized vertical markets (e.g. government, defense, broadcast, etc.) Experience with firmware / software testing and technical documentation. Strong problem-solving abilities and analytical thinking. Mid-Senior level Full-time Engineering and Information Technology IT Services and IT Consulting
Overview
Sr. Product Engineer (KVM) role at Black Box — Plano, TX.
Responsibilities
- Technical Support & Customer Engagement - Provide pre-sales and post-sales technical support to customers and internal teams, handling complex inquiries from product specifications to troubleshooting critical system issues.
- Product Development & Testing - Contribute to new product launches through hardware / software validation, stress testing, bug diagnosis, and comprehensive quality assurance processes.
- License & Tool Management - Maintain operational oversight of Black Box product licensing (e.g. Boxilla and RemoteApp license generation tools), including training operations teams and ensuring proper documentation.
- Regulatory Compliance - Lead certification efforts for EMC, Safety, and Environmental standards including country-specific requirements (e.g. BIS, China RoHS, CB) and maintain compliance with related regulations.
- Firmware & Software Management - Oversee firmware storage, conduct interoperability testing, and manage release processes for software / firmware updates to customers.
- Documentation & Training - Create technical documentation, sales training materials, and customer-facing content while supporting international teams with regulatory classifications.
- Cross-Functional Collaboration - Work with product management, product development, sales, engineering, and operational teams to ensure seamless product lifecycle management and customer satisfaction.
- Competitive Research - Does competitive product analysis and testing, communicates competitive intelligence on features, value propositions, pricing information to product managers and other stakeholders.
- Continuous Learning - Stay current with technologies and trends and incorporate this knowledge into products and solutions to solve customer problems.
- Business Development - Assists with trade show product demo design and presentations as required.
Skills, Knowledge, Abilities
Education & Experience
Seniority level
Employment type
Job function
Industries
J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
Sr Product Engineer • Plano, TX, US
Job_description.internal_linking.related_jobs
Get AI-powered advice on this job and access more exclusive features.This information is provided by Ultimate Staffing.Your actual pay will depend on your skills and experience — please talk with y...serp_jobs.internal_linking.show_more
Expertise in developing applications in Java 8 or more.Should have deep knowledge of SOA & Micro services, REST Services Development.
Demonstrate expertise in Spring boot and Spring reactive.Abl...serp_jobs.internal_linking.show_more
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...serp_jobs.internal_linking.show_more
Insight Global is looking for a Sr Product Engineer to join a leading semiconductor client in Plano, TX.This individual will be responsible for the new product development and production releasing ...serp_jobs.internal_linking.show_more McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...serp_jobs.internal_linking.show_more 
AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world.Our compa...serp_jobs.internal_linking.show_more
Argon Medical Devices is a global manufacturer of specialty medical products, headquartered in Plano, Texas.Argon offers a broad line of medical devices for Interventional Radiology, Vascular Surge...serp_jobs.internal_linking.show_more
Select how often (in days) to receive an alert : .Sunnyvale, Texas, United States, 75182.Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out w...serp_jobs.internal_linking.show_more
At Enovis we pay attention to the details.We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence - with the goal of transforming medical tec...serp_jobs.internal_linking.show_more
Product Engineer to join our growing team in Richardson, Texas USA.This position offers a great opportunity to work on industry leading semiconductor devices, targeted for broad applications in Aut...serp_jobs.internal_linking.show_more
Texas Capital is built to help businesses and their leaders.Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly expe...serp_jobs.internal_linking.show_more
Compensation DOE- Base Salary + Bonus & Benefits- Plano, TX / Hybrid.We engineer barcode solutions that provide straightforward, error-free tracking methods that make doing business easier - for...serp_jobs.internal_linking.show_more)
As a technical leader of product security automation for Dematic you will be essential to the advancement of security throughout the company, enabling the success and growth of the business in an e...serp_jobs.internal_linking.show_more
Hiring near our Irving, TX and Fort Myers, FL Center's of Excellence, with a flexible environment.Join a world-class team of skilled engineers who build creative digital solutions to support our co...serp_jobs.internal_linking.show_more
Leading Defense Industry supplier.Develops, designs, builds and tests robotic platforms from prototype through product commercialization.
Creates an integrated autonomous interface, mobility, commun...serp_jobs.internal_linking.show_more McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...serp_jobs.internal_linking.show_more 
Paycom is seeking a motivated AI Engineer with a passion for building practical, innovative solutions.In this role, you will work closely with software engineers to design and implement AI features...serp_jobs.internal_linking.show_more Black Box is a leading Control Room technology provider trusted by customers for mission-critical operations in the world's most demanding high-performance control room / command center environments....serp_jobs.internal_linking.show_more
Product Engineer I
Ultimate Staffing • Grapevine, TX, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr. CDB-CCP Product Engineer
TechDigital Group • Irving, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr. Director, Technical Product Management
MCKESSON • Irving, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Analog Product Engineer
Insight Global • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr. Manager, Product Innovation
MCKESSON • Irving, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr. Product Development Engineer - ISP Fiber Management (Hybrid)
America Fujikura Ltd. • Dallas, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Product Development Engineer
Argon Medical Devices, Inc. • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr. Manufacturing Engineer
Mohawk Industries, Inc. • Sunnyvale, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr. Product Development Engineer
Enovis • Dallas, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Product Engineer
Onsemi • Richardson, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr Product Owner - Consumer Banking
Texas Capital Bank • Richardson, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Hardware Product Manager
Ecruit • Plano, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Sr Principal Product Security Automation Engineer
Dematic Corp. (ILD-US) • Plano, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sr Product Owner - MDM
Gartner • Irving, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr. Automation Engineer
Movement Search & Delivery • Garland, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr. Director, Product Innovation
MCKESSON • Irving, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr AI Engineer
Paycom Payroll Llc • Grapevine, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sales Engineer - Products
Black Box • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted