Director, Global Account Management, Global

Global Account Manager (GAM)

This role can be based in Denver, Colorado; Seattle, Washington; or Santa Clara, California.

As a Global Account Manager (GAM) within the Strategic Marketing team at Vantage, you will play a pivotal role in expanding the support for relationships with our key global accounts. You will lead efforts to ensure our customers experience a consistent, coordinated, and fresh global message from Vantage.

Essential Job Functions

Unified Brand Experience : Develop and implement strategies to maintain a consistent brand image across all global customer interactions. This includes training regional teams on brand representation and ensuring all customer-facing materials reflect Vantage's brand values and aesthetics.

Brand Compliance : Act as the guardian of brand integrity by reviewing and approving marketing materials, ensuring compliance with global brand standards, and addressing any deviations promptly.

Dynamic Inventory Tracking : Design and manage an advanced dashboard for real-time visibility into data center capacities, ensuring global stakeholders have access to current inventory status to make informed decisions.

Strategic Account Reviews : Organize and assist in the preparation of strategic reviews of key customers, new Vantage projects, discuss upcoming initiatives, and gather feedback for continuous improvement.

Facilitate and organize global site visits by customers to enhance customer experience and ensure alignment across different regions on customer expectations and Vantage offerings.

Work with the executives and sales teams to coordinate a bespoke view of our available inventory

Leverage existing inventory into curated messages to our customers

Handle additional duties as assigned by Management.

Job Requirements

Bachelor's degree in Marketing, Business Administration, or a related field preferred.

Minimum of 7 years of experience in account management or strategic marketing, with at least 3 years in a global management role.

Proven track record in managing and growing key accounts in a tech or data center environment.

Strong organizational and project management skills.

Exceptional understanding of brand management, sales processes, and customer relationship management on a global scale.

Strong analytical skills for inventory management and capacity planning.

Excellent communication and leadership skills, with the ability to influence at all organizational levels.

Proficiency in CRM software and data analysis tools.

Project management certification or experience would be advantageous.

Knowledge of environmental, health, and safety regulations in multiple regions.

Excellent Power Point skills.

Ability to travel globally as required

Travel required is expected to be up to 15% but may increase over time as the business evolves.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and / or move up to 25 pounds.

Additional Details

Salary Range : $175,000 - $185,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.