Administrative Assistant I - NOWI - Bristol Community College

Job Description

POSITION TITLE : Administrative Assistant I

DEPARTMENT : Economic & Business Development

REPORTS TO : Director of the NOWI

LOCATION : New Bedford, MA

POSITION STATUS : This is a full-time, state funded, AFSCME, unit-classified position with benefits. AFSCME Unit I, Grade 15, Step 1

SALARY : $53,792.70 annually

STATEMENT OF DUTIES

The Front Desk Manager supports daily operations at the training facility, with a focus on creating a welcoming environment, assisting with classroom setup, and coordinating logistics for workforce development and technical courses. This role ensures smooth communication between guests, instructors, students, and visitors while maintaining customer service-oriented support. This individual provides administrative support for the Director of the National Offshore Wind Institute (NOWI) at Bristol Community College.

Essential Functions, Duties, And Responsibilities

• Greet and check in all visitors, trainees, and guest instructors
• Manage daily sign-in sheets and verify training rosters
• Assist staff and instructors with classroom and conference room setup (materials, A / V, handouts)
• Answer phone calls and direct inquiries appropriately
• Support the tracking and restock basic supplies in coordination with the training team and the Director (forms, PPE, course materials, other supplies)
• Maintain tidy and organized front desk and shared areas
• Schedule rooms and support logistics for training sessions and meetings
• Monitor visitor compliance with basic safety and sign-in procedures
• Report any facility or equipment issues to the Director and training team
• Create and submit tickets for issues related to media / IT services and basic facilities needs
• Support coordination visitors and guests alongside routine vendor support
• Supports students with access to course information, credential records / transcripts and general customer service
• Administrative support for creating course rosters, course set-up, management and close-out in the course management system and the college student information system (Banner and CourseStorm)
• Supports purchasing and invoicing under the discretion of the Director

Requirements

REQUIRED QUALIFICATIONS

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions : purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management, (B) any equivalent combination of the required experience and the substitutions below.

Substitutions

I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.

II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Preferred Qualifications

Additional Information

Equal Opportunity / Affirmative Action

Bristol Community College is an affirmative action / equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Title IX and Affirmative Action Officer, Johanna Bielawski at diversitytitleix@bristolcc.edu or 774.357.2681; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Right.

Application Instructions

TO APPLY : Please complete our online application by clicking on the "Apply" button. The position will be open until filled. Review of applications will begin 10 calendar days from the posting date.

Requirements To Complete Application Process

All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization.

A pre-employment criminal background check will be conducted for all positions.

The college will independently verify education credentials as provided on the application. For certain positions that require a college degree, the hired candidate must supply official transcripts upon hire. Transcripts must include your name and degrees conferred.

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