Renewals and Sales Support Manager

Summary :

Responsible for supporting the VP of Sales, the assigned sales territories and assisting in maximizing revenue for the company. Supervising the Inside Sales Renewals and CSR staff. Supporting the RSM's in executing sales strategies for the assigned regions. In this role, you'll collaborate with Sales, Marketing, Finance, and Operations to streamline processes and enhance productivity. Has basic familiarity with the product lines and is able to articulate the features, benefits and pricing of those plans to prospective customers. Assists and trains Regional Sales Managers in quotation process through the CRM system.

Qualification Requirements :

Education :

Associate Degree in Business or equivalent work experience

Experience :

10 years of Sales Operations experience to include :

• Demonstrated leadership in managing and motivating teams
• Proven experience in sales operations, business analysis, or sales support management
• Strong experience in cyber-security, preferably with background in encryption, key management, or authentication.
• Strong background in managing sales forecasting.
• Strong background in working with other team within the company - finance, customer service, senior management
• CRM Co-Admin to update and make design modifications to the CRM system.

Skills :

Essential Duties and Responsibilities : include, but are not limited, to, the following :

Supervisory and Management Responsibility :

Location / Travel : Occasional travel

Contracts :

Employees, outside vendors, outside contacts

Physical Demands :

Extensive telephone and computer use

Working Conditions : General office