Field Service Engineer - TAP (Ambr) -Remote- Bay Area

Overview

Sartorius is seeking a dynamic entrepreneurially spirited Field Service Engineer based remotely in the San Francisco, CA (Bay Area). In this role, you will be supporting cutting edge equipment; the Ambr system (this is a unique product on the market). You will act as a trusted partner supporting customers with management of installations & commissioning, calibration, and preventative maintenance across a range of systems.

Must reside within a commutable distance to the Bay area

For more information on the Ambr system please click the link below.

https : / / www.sartorius.com / en / search?search=ambr#24598_24596=ambr

Grow with Us - Your Responsibilities

• Perform installation & commissioning, calibration, preventative maintenance and break fix repairs across a range of systems.
• Responsible for maintaining fault finding data, and feedback of product performance data to customers and internal groups within Sartorius. Additionally, you will acquire in-depth product knowledge and demonstrate self-improvement.
• Perform a variety of in-house service activities in the Delaware office as needed.
• Follow all service procedures to ensure that Sartorius' customer information and product software / configuration is up to date and accurate.
• Keep accurate records of time, expenses and work performed.
• Make independent decisions regarding the repair of field equipment based on service level agreements and customers support contract agreements / details.
• Collaborate with teams to escalate system issues that cannot be resolved to the relevant Product Support Engineer, Customer Support Engineer and the Hardware Resource Coordinator
• Do you enjoy traveling? You will travel up to approximately 80% (primarily within an assigned territory).

What Will Convince Us

Compensation range is $80,000-$105,000 (depending on experience, skill set, education and location). Plus, annual bonus and car allowance.

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits :

Personal and Professional Development : Mentoring, leadership programs, internal seminar offerings

Worklife Balance : Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules

Making an Impact Right from the Start : Comprehensive onboarding, including a virtual online platform

Welcoming Culture : Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"

Health & Well Being : Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.

Intelligent Working Environment : Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan : 401 k (with generous company match)

Flexible Spending : HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account

Company Paid Benefits : Basic Life Insurance, AD&D, EAP, Family Planning & Women\'s Health, Health Advocate

Additional / Optional : Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.

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