IT Systems & Support Specialist

KRAUS USA, a premium sink and faucet manufacturer, is an affiliate of Masco's Delta Faucet Company, a leading U.S. manufacturer of residential and commercial faucets. KRAUS USA is known for their command of the online marketplace with an outstanding product line and brand recognition for their kitchen sinks. We strive to push the boundaries of design to create the most exceptional kitchen and bath experience possible, for an everyday life that's beyond the ordinary.

Kraus USA is seeking a versatile and experienced IT Systems & Support Specialist to join our dynamic IT team. This hybrid role spans infrastructure, desktop, and application support. The successful candidate will work closely with other IT teams and cross-functional business departments, including Customer Service, Sales, Logistics & Operations, and Finance—to ensure reliable, secure, and efficient technology services. We are looking for a proactive self-starter with strong technical knowledge, excellent communication skills, and the ability to operate independently in a fast-paced manufacturing environment.

This is an onsite role at Port Washington, NY. Occasional visits to other company\'s fulfillment centers might be required on a project-to-project basis

Responsibilities

Infrastructure Support :

• Monitor internal and external network performance and uptime; respond to outages and connectivity issues.
• Coordinate with ISPs, infrastructure vendors, and internal teams to resolve issues and implement improvements.
• Manage the full equipment lifecycle—from procurement and onboarding to decommissioning and disposal.
• Maintain and support surveillance camera systems across all locations.
• Manage commercial printers, including configuration, troubleshooting, vendor coordination, and supply planning.
• Manage and track IT service / vendor contracts, ensuring timely renewals and compliance with budget expectations.

Desktop & End-User Support :

Application Support :

Compliance & Controls :

Collaboration & Communication :

Education & Experience :

Why Join Us?

Beyond the competitive benefits and compensation, Kraus proudly offers an exciting and fun environment, steeped in creativity and dedication to our employees and communities. We invite you to learn more about our culture and company at KrausUSA.com.

Delta Faucet Company is an equal opportunity employer and we strive to employ the most qualified individuals for every position. We base employment decisions on merit and do not discriminate on the basis of race, color, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic. The Company is committed to complying with all applicable equal employment opportunity laws. Delta Faucet Company is an E-Verify employer and participates in the E-Verify program.

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