Service & Support Administrator (Case Manager)

Job Description

Job Description

Salary : Starts at $24.04 per hour

Are you ready to be a powerful advocateand planner for individuals with developmental disabilities? At Greene Co Board of DD, our Service and Support Administrators are the heart of person-centered care. You won't just process paperworkyou'll case manage futures, ensuring every person has the support and resources to achieve their goals.

• Facilitate & Develop the Plan : Lead assessments and develop the Individual Service Plan (ISP)a roadmap that reflect each persons goals and needs.
• Keep the Plan Fresh : Regularly review and update ISPsto ensure they always reflect the individuals current needs and goals.
• Act Fast in a Crisis : Guaranteeimmediate, 24 / 7 service access for urgent situations and participate in the on-call rotation(divided by the whole team) to manage emergencies and ensure safety.
• Check for Progress : Implement ongoing service reviews to confirm that services are appropriate and outcomes are being met.
• Coordinate Success : Provide continuous case managementfocused on achieving the desired outcomes defined in the ISP.
• Keep Records Tight : Maintain organized case files and case notes with precision and timeliness.
• Partner with Providers : Train providerson the ISP and ensure they meet all service expectations.
• Secure the Funding : Complete cost projections and documents quickly to authorize necessary servicesand funding.
• Protect Health and Safety : Take immediate actionto resolve any health or welfare concerns.
• Work as a Team : Thrive in a supportive environment with encouraging supervisors!
• This job requires travel throughout Greene County and would be a mix of in office, remote work and in-person visits.

Minimum Qualifications :

Key Benefits :