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GUIDE Program Coordinator

GUIDE Program Coordinator

W3 Global SourcingAtlanta, GA, US
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Job Description

Job Description

GUIDE Program Coordinator (Remote, US)

Overview

We are seeking a mission-driven GUIDE Program Coordinator to join a growing healthcare initiative that supports families caring for loved ones with dementia. In this role, you'll serve as the vital bridge between enrollment and engagement guiding patients and caregivers through each step of the program with empathy, precision, and structure. This isnt just a job its a chance to impact lives by making a difficult journey feel less overwhelming and more supported.

  • Unique chance to help improve the future of caregiving and make a real impact to millions of people
  • 100% remote team and role with highly collaborative and flexible culture
  • Great balance despite being an exciting start-up and a team of smart, motivated, and compassionate people to work with

What Youll Do

  • Guide patients and caregivers through onboarding after enrollment.
  • Monitor completion of dementia screenings and health assessments.
  • Coordinate device (tablet) shipments and provide orientation to the GUIDE program.
  • Schedule and track neurology evaluations with clinical partners.
  • Review documentation and prepare applications for CMS submission.
  • Track participant progress and share status updates with internal teams.
  • Ensure a smooth handoff to Engagement Specialists and Coaches.
  • Collaborate on software workflow improvements and process evolution.
  • Contribute to continuous improvement of program operations.
  • Who You Are

  • Background : Experience in operational, patient-facing, or practice management roles within healthcare, health tech, or non-profit settings.
  • Mission-Driven : Strong personal or professional connection to dementia and caregiving. This empathy and passion for supporting families is a must-have.
  • Organized & Detail-Oriented : Capable of managing 4060+ patient cases simultaneously with strong follow-through.
  • Strong Communicator : Able to connect with caregivers in a compassionate, clear, and patient-centered manner.
  • Adaptable : Comfortable with evolving processes and collaborating across teams.
  • Bonus Skills : Familiarity with CMS, dementia programs, or GUIDE requirements is an advantage.
  • Traits That Stand Out

  • Genuine empathy and ability to be fully present with patients and families.
  • Strong multi-tasking skills with proven operational structure.
  • Ability to thrive in mission and value-driven environments.
  • Ideal Candidate Profile

    The ideal hire will resemble individuals who blend clinical knowledge, operational management, and mission-driven healthcare leadership . For example, those with backgrounds in nursing, care coordination, or health program managementespecially with experience in dementia, neurology, or chronic carewill be especially well-suited for this role.

    Start making a difference to improve the future of caregiving in the US and apply today!

    Follow me or DM https : / / www.linkedin.com / in / perrybarrow /

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