Colorado Medicaid Service Representative

A company is looking for a Remote Medicaid Patient Service Representative.

Key Responsibilities

Answer inbound calls from medical providers regarding claims, prior authorizations, eligibility, and benefits

Resolve issues on the first call whenever possible, maintaining a positive and professional tone

Document all interactions in the system for tracking and reporting purposes

Required Qualifications

High school diploma / GED

1 year of call center experience

Medicaid or billing experience

Basic computer skills - using Microsoft Teams, Outlook

Must have wired internet vs. Wi-Fi