Director - IT

Job Summary

The Director of IT is responsible for overseeing all technology operations for the casino, ensuring the security, efficiency, and compliance of IT systems that support gaming, hospitality, surveillance, and back-office functions. This role manages IT infrastructure, casino management systems, cybersecurity, vendor relationships, and a team of IT professionals to deliver reliable, innovative technology solutions in a highly regulated environment.

Target Salary : $150,000

Principal Duties and Responsibilities

• Develop and execute the casino’s IT strategy aligned with business and regulatory requirements.
• Partner with executive leadership to identify and implement technology solutions that enhance guest experience, operational efficiency, and compliance.
• Lead IT projects related to casino openings, system upgrades, and enterprise integrations.
• Oversee all IT systems, including casino systems, slot and table game interfaces, hotel and F&B systems, payroll / HRIS, and financial platforms.
• Ensure uptime, performance, and integration of critical systems across gaming and non-gaming operations.
• Manage IT infrastructure, including servers, networks, data centers, wireless systems, and disaster recovery.
• Maintain compliance with state gaming regulations, including Illinois Gaming Board (IGB) requirements.
• Lead cybersecurity initiatives to protect sensitive customer, employee, and financial data.
• Collaborate with regulators and internal auditors on technology compliance reviews.
• Evaluate emerging technologies (AI, cloud, mobile, digital payment solutions) to improve guest engagement and operational excellence.
• Drive automation and analytics to enhance decision-making, reduce costs, and optimize workforce productivity.
• Implement best practices in IT governance, risk management, and change control.
• Lead and mentor the IT team to deliver responsive, customer-focused support for all departments.
• Manage vendor relationships for hardware, software, and managed services, negotiating contracts and service level agreements.
• Coordinate with surveillance, security, and compliance departments on integrated technology needs.

Work Environment

Physical Demands :

Qualifications

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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