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Director, HR Business Partner - Clinical Operations

Director, HR Business Partner - Clinical Operations

Hospital for Special SurgeryNew York, NY, US
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Director, HR Business Partner (HRBP) for Clinical Operations

How you move is why we're here. Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Regular Full time

The base pay scale for this position is $130,000.00 - $200,000.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to : scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Position Accountabilities / Competencies

Strategic Partnership

  • Partner with senior clinical operations leaders to translate business strategies into targeted workforce and talent plans.
  • Serve as a trusted advisor and coach to executives on leadership, culture, and people-related decisions tailored to the demands of clinical teams and operational functions.
  • Leverage Workday insights, applications, and reporting to inform strategy and strengthen decision-making.

Talent Planning & Workforce Strategy

  • Support talent reviews, workforce planning, and succession processes to ensure a strong, diverse pipeline of clinical and operational talent.
  • Monitor and anticipate workforce trends across patient care, nursing, and other clinical functions to ensure readiness and resilience.
  • Partner with leaders on organizational design, team effectiveness, and clinical or technical capability building.
  • Use workforce analytics, labor market insights, and Workday data to guide decisions on staffing models, headcount, and skill requirements.
  • Talent Acquisition & Development

  • Partner with business leaders and the Talent Acquisition team to attract, hire, and onboard top talent focusing on clinical and operational roles.
  • Collaborate with leaders to identify clinical or technical skill gaps and drive development initiatives.
  • Support leadership in identifying, developing, and retaining high-potential clinical talent, leveraging Workday modules to track and measure outcomes.
  • Employee Engagement & Culture

  • Champion initiatives that enhance employee engagement and retention within clinical and operational teams, reinforcing a positive and supportive workplace culture.
  • Proactively address employee relations trends in clinical operations, partnering with leaders to ensure a fair, inclusive, and productive work environment.
  • Operational Excellence

  • Ensure HR programs and processes are consistently applied across clinical operations, aligned with organizational policies and values.
  • Provide guidance on compensation, performance, and employee relations matters, in partnership with HR leadership and with a focus on the nuances of clinical roles.
  • Demonstrate a self-starter approach, anticipating needs and driving execution of HR initiatives with minimal guidance.
  • Job Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred.
  • 8+ years of progressive HR experience, including 5+ years as an HR Business Partner supporting senior leaders. Experience working in a healthcare setting and / or with clinical operations strongly preferred.
  • Demonstrated success in talent planning, workforce strategy, and organizational design.
  • Strong knowledge of talent acquisition, development, and performance management practices, with direct experience supporting clinical teams.
  • Proven HR system proficiency with Workday user-knowledge required (e.g., reporting, analytics, and performance modules).
  • Recognized self-starter with the ability to operate with independence, anticipate organizational needs, and proactively deliver solutions.
  • Exceptional business acumen, consulting skills, and relationship management capability.
  • Ability to influence and build credibility with senior executives, particularly in clinical operations leadership.
  • Non-Discrimination Policy

    Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

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    Director Clinical • New York, NY, US

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