The Senior Instructional Designer is responsible for the design, development, and delivery of system-wide annual regulatory and compliance training required for all employees, regardless of role. This includes e-learning design, instructional design, content development, and instructor-led training. The role involves close collaboration with subject matter experts (SMEs) and other stakeholders to ensure training content is up-to-date with industry regulations, organizational policies, and applicable laws. Strong project management skills are essential including stakeholder coordination, version control, and ongoing maintenance to ensure timely and compliant rollout each year.
Essential Duties and Responsibilities
e-Learning Design
- Analyzes storyboards and other documentation and make recommendations for proper interactive and development strategies
- Designs and develops self-paced trainings using sound instructional design principles
- Develops and programs AICC and / or SCORM compliant HTML / HTML5 based e-learning using industry leading authoring tools such as Articulate 360
- Works with and creates custom graphics in tools like Photoshop, Illustrator, etc.
- Offers innovative, creative solutions
Instructional Design
Identifies appropriate instructional strategies, instructional technologies and best practicesResearches and makes recommendations on educational best practices, instructional resources and technologies, and multimedia / software to support teaching and learningKeeps abreast of new learning software applications and technical knowledgeContent Development
Consults with SMEs on learning objectives and content through curriculum development sessions, documents findings, and writes reportsDevelops course materials, in a variety of formats including print, graphics, audio, video, animation and multimedia to make courses dynamic, visually appealing, and interactiveRecommends appropriate assessment techniquesProject Management
Leads the planning, coordination, and execution of large-scale, annual mandatory education training, ensuring timely delivery across all phases—from needs analysis through launch and post-implementation review.Manages complex project timelines with multiple, concurrent deliverables, proactively tracking milestones, dependencies, and critical pathsOwns stakeholder engagement, facilitating ongoing communication to ensure requirements are accurately captured, executed and trackedImplements rigorous version control and documentation processes, managing frequent content updates, iterative reviews, and approvals to maintain accuracy, and compliance with organizational and regulatory standards.Establishes and maintains project dashboards, reports, and communications, providing transparent updates to stakeholders and leadership.Continuously refines project workflows and templates, applying lessons learned and feedback from prior years to improve efficiency.Partners and collaborates with training vendors and manages vendor relationships, including selection, direction, and issue resolution.Instructor–led Training
Trains SMEs in technology tools and e-learning instructional design methodsDelivers selected technology related instructor led training and participates in TDL learning programsOther duties as requiredEducation Requirements
Bachelor's degree in related field required. Master's degree preferred. Applicable work experience may be considered in lieu of educational requirements
Experience Requirements
5+ years of design and development experience, focused on e-learning formatsGraphic Design, LMS and e-learning authoringProficiency using Articulate 360 course creation platformProficiency with Adobe Creative SuiteBasic audio- and video-editing capabilitiesBasic knowledge of HTML, JavaScript, XML, Sharepoint