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Director of Risk and Assets Protection

Director of Risk and Assets Protection

EoS FitnessDallas, TX, US
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EoS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and manage it head on. EoS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are : fight hard to win, take personal responsibility, be optimistic and have fun, grow and learn and be a team player.

EoS Fitness is in search of an innovative and experienced professional Director to support our Risk and Assets Protection team. We're looking for someone with customer service skills, a passion for assisting team members and members, resolving complex issues and thrives in a face-paced environment. This role will be responsible for supporting loss prevention, risk mitigation, safety, and compliance administration.

Department : Risk and Asset Protection

Responsibilities :

  • Lead and support a remote Field Leadership team, helping everyone stay connected, engaged, and accountable.
  • Trained in Wicklander-Zulawski to lead consistent and thorough employee investigations, ensuring compliance.
  • Oversee full-cycle investigations both on site and remote while partnering with cross departments to drive resolution and continuous improvement.
  • Help identify the risks throughout the organization's best practices supporting the development and implementation of key safety & loss control initiatives designed to reduce the Company's overall severity and frequency to loss.
  • Lead ongoing loss prevention awareness across all departments, fostering a culture of safety and accountability through programs and leadership engagement.
  • Deal directly with federal, state, and local regulatory bodies as it relates to Risk and Asset Protection, safety, and risk management issues.
  • Maintain ongoing Risk and Asset Protection awareness programs in the field and act as a liaison between multiple management levels.
  • Contribute to long term strategic planning for risk management, ensuring alignment with evolving safety standards and operational goals.
  • Monitor financial performance and loss trends using data for decision-making and policy development.

Qualifications :

  • 1+ years of experience as a director in loss prevention or a comparable leadership role.
  • 3+ years of previous experience managing remote teams.
  • Expert in MS office, particularly in excel and project management including PM software
  • Provide leadership and be a change-agent in the structure and responsibilities of safety and risk mitigation so that it provides appropriate services to individual team members and the overall company.
  • Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors, i.e., calm, professional, and empathetic to all levels of management, employees, customers, and vendors.
  • Excellent relationship building and influencing skills with people at all levels and in all functions.
  • Previous experience delivering excellent customer service.
  • Hands-on professional who can successfully multitask and has strong attention to detail in a fast-paced environment.
  • Systematic and thorough approach to problem solving; good time management, organizational, and record keeping skills.
  • Ability to maintain confidentiality of information and records.
  • And, of course, someone who embraces our Core Values!
  • Requirements :

  • Must successfully pass background check.
  • Ability to work in an office setting; communicate with employees, members, and vendors in-person, by phone and / or video call.
  • Ability to consistently operate technology including preparing documents, entering data into computer system, reading reports from a computer database or email system.
  • Ability to work 8+ hours in a seated / standing deskwork environment.
  • Benefits and Perks :

  • A highly energetic and collaborative team.
  • A management team that cares about your professional development.
  • Free membership for you and plus one family member.
  • Discounted Personal Training, and merchandise – including supplements.
  • Competitive pay plus vacation, holiday, and sick pay.
  • Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!
  • Employee referral program.
  • 401(k) + Company matching!
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