Temporary IT Support Specialist
VirtualVocationsCedar Rapids, Iowa, United Statesjob_description.job_card.1_day_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Temp IT Support Specialist, Retail (remote, weekends).
Key Responsibilities
Provide day-to-day technical support to store staff across multiple retail locations remotely and / or on-site
Monitor and maintain store network connectivity, Wi-Fi access, and VoIP systems to minimize downtime
Troubleshoot and resolve issues related to point-of-sale (POS) systems and other in-store devices
Required Qualifications
Associate or Bachelor's degree in IT, Computer Science, or related field OR equivalent experience in a retail IT support role
3+ years of IT support experience, preferably in a multi-site retail or customer-facing environment
Solid understanding of POS systems and retail technology infrastructure
Working knowledge of Windows / macOS environments and network troubleshooting
Familiarity with ticketing systems and remote support tools
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It Support Specialist • Cedar Rapids, Iowa, United States
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