Bilingual Call Center Representative
VirtualVocationsDurham, North Carolina, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Bilingual Associate Call Center Representative - Spanish & English.
Key Responsibilities
Provide high-quality customer interaction by addressing customer needs with integrity and empathy
Use professional judgment to escalate customer issues to management when necessary
Promote sales of available products and services and participate in on-call rotation
Required Qualifications
High school diploma or GED completed at the time of application submission
One year of customer service experience, including call center, hospitality, or retail
Bilingual and fluent in Spanish and English, with the ability to read and translate between the two languages
Willingness to work in a 100% phone-based customer interaction environment
Access to reliable high-speed internet and a quiet work environment
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Bilingual Call Center Representative • Durham, North Carolina, United States
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