Gerente De TurnoPollo Campero • Pompano Beach, FL, US
Gerente De Turno
Pollo Campero • Pompano Beach, FL, US
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job_description.job_card.job_descriptionBe OBSESSED with service Friendly and welcoming attitude / Model customer orientation to other employees Anticipates and prevents problems with a proactive attitude Energetic team leader Must have excellent interpersonal communication skills to work with others Sense of urgency Attention to detail Proactively helps where most needed in the restaurant
Shift Manager Role
The shift manager plays a significant role in training, developing, and leading the crew. Serves as a key member of the leadership team, helps the restaurant serve the tastiest chicken and coordinates a smooth operation from start to finish to provide an exceptional customer experience.
Responsibilities
- Plan your shifts
- Ensures compliance with procedures and protocols
- Handles and resolves issues that arise in restaurant operations
- Assists the General Manager
- Trains and leads a team without supervision
- Involves in the operational and technical training of employees
- Maintains a positive atmosphere of teamwork and energy
- Checks customer satisfaction / Handles customer complaints
- Applies a continuous improvement mindset to processes and procedures
- Opens / closes restaurant
- Helps with inventory (logging)
- Helps with staffing needs
- Helps with controllables and labor : maintains general standards of sanitation, health, cleanliness, and safety for food preparation areas, kitchen services, and dishes and utensils.
- Follows and complies with all safety rules, policies, and procedures.
Expected Behaviors
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Gerente • Pompano Beach, FL, US
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