Mitigation Project Manager

Mitigation Project Manager

Join a leader in the restoration industry and help communities rebuild after disaster. SERVPRO of Lake Geneva is seeking a driven, organized, and people-oriented Project Manager to oversee emergency mitigation jobs from start to finish. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading a team, and takes pride in helping customers through some of their toughest days. If you're ready to grow your career with a respected brand that values quality, integrity, and teamwork, we want to hear from you!

About the Role

We're looking for a Mitigation Project Manager who thrives in a fast-paced environment and enjoys solving problems under pressure. In this role, you'll be the bridge between homeowners, insurance adjusters, crews, and subcontractors, ensuring restoration projects are completed efficiently, accurately, and with the highest level of customer care. This position is ideal for someone with restoration, construction management, or insurance claims experience, but we also value backgrounds in facility management, carpentry, or customer service leadership where you've managed people, schedules, and high-stakes projects.

What You'll Do

• Lead and oversee residential and commercial water, fire, and mold remediation projects from start to finish
• Write and review detailed scopes, estimates, and budgets (Xactimate proficiency preferred)
• Coordinate crews, subcontractors, materials, and schedules to keep projects on track
• Serve as the primary point of contact for homeowners, property managers, and insurance representatives
• Manage 1020+ projects simultaneously while balancing priorities and deadlines
• Perform site inspections, job walks, and final sign-offs to ensure quality and compliance
• Maintain clear documentation, photos, and reports for internal records and insurance claims
• Mentor and coach technicians to uphold SERVPRO's high standards of professionalism and customer service

What Makes You a Strong Candidate

Why Join Us

Make an Impact

Every day, you'll be helping families and businesses recover from unexpected disasters, turning one of their worst days into the first step toward normalcy. If you're motivated by problem-solving, people leadership, and making a difference, we'd love to have you on our team.