Talent.com
Director of Customer Success

Director of Customer Success

VirtualVocationsElgin, Illinois, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Director of Customer Success, West.

Key Responsibilities

Build, mentor, and lead a high-performing Customer Success team

Cultivate strategic partnerships with customers and executive stakeholders

Optimize the customer journey to drive adoption and maximize ROI

Qualifications

Proven experience in a senior leadership role within a technology or SaaS environment

Demonstrated ownership of customer outcome metrics such as Gross Renewal Rates and Net Dollar Retention

Track record of building and scaling Customer Success teams

Strong understanding of customer success best practices and methodologies

Analytical mindset with the ability to translate insights into strategy

serp_jobs.job_alerts.create_a_job

Director Of Customer • Elgin, Illinois, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Head of Customer Success

Head of Customer Success

VirtualVocationsAurora, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Head of Customer Success to lead its Customer Success organization and drive customer engagement and growth. Key Responsibilities Ensure high-quality customer engagement...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Manager, Enterprise.Key Responsibilities Develop trusted advisor relationships with customers, ensuring maximum value from the solution Collabo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Customer Insights

Director of Customer Insights

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Director of VOC Programs & Member Insights.Key Responsibilities Own and optimize the VOC ecosystem, including survey design and member feedback processes Analyze feedb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager to manage customer accounts and drive satisfaction and renewals.Key Responsibilities : Manage a portfolio of customer accounts, focusing on enga...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Customer Success

Manager, Customer Success

Sonova USA, Inc.Aurora, IL, United States
serp_jobs.job_card.full_time
At Sonova, we envision a world where everyone can enjoy the delight of hearing.This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and hu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Director of Client Success

Senior Director of Client Success

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of Client Success.Key Responsibilities Manage daily and weekly activities, pipelines, forecasts, and closed deals to ensure account retention and upsell...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Service Director

Customer Service Director

Binny's Beverage DepotSchaumburg, IL
serp_jobs.job_card.full_time
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Manager of Mid-Market Customer Success

Manager of Mid-Market Customer Success

VirtualVocationsAurora, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Mid-Market Customer Success.Key Responsibilities Lead and mentor a team of Mid-Market Customer Success Managers to drive retention and expansion outcomes De...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsAurora, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success, West.Key Responsibilities Build, mentor, and lead a high-performing Customer Success team Cultivate strategic partnerships with customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Customer Success

Senior Manager, Customer Success

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Mid-Market Customer Success.Key Responsibilities Hire, coach, and develop a high-performing Mid-Market Customer Success team Lead a team of 6-8 CSMs to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Strategic Customer Success Manager

Strategic Customer Success Manager

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Strategic Customer Success Manager.Key Responsibilities Drive business impact by managing accounts and contributing to revenue growth and customer retention Develop an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sr Customer Success Manager

Sr Customer Success Manager

CDK GlobalUSA, Illinois, Hoffman Estates
serp_jobs.job_card.full_time
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Manager - Business Development (Contract / Customer Success Management)

Manager - Business Development (Contract / Customer Success Management)

WescoCarol Stream, IL, United States
serp_jobs.job_card.full_time
We're seeking a dynamic Business Development Manager who thrives at the intersection of contract negotiation and customer success. In this role, you'll drive strategic partnerships, ensure the succe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Director of Client Success

Director of Client Success

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success Management.Key Responsibilities Define and execute a client success strategy that aligns with company goals Lead the integration of AI-power...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Manager

Customer Success Manager

AlbiOak Brook, IL, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration contractors with the technology they need to scale and grow their businesses.Rec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Success Supervisor

Customer Success Supervisor

KO Business SolutionsElk Grove Village, IL, us
serp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
KO Business Solutions is a family-owned consulting firm proud to work with a manufacturing company in Elk Grove Village, IL who is seeking a Customer Success Supervisor to help lead their team.The ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Principal Customer Success Manager

Principal Customer Success Manager

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Principal Customer Success Manager in the Enterprise Segment.Key Responsibilities Develop trusted advisor relationships with C-suite and executive customers to maximize...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Account Manager

Customer Success Account Manager

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Account Manager.Key Responsibilities Manage a portfolio of accounts to drive customer engagement and renewal outcomes Achieve financial targets and ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Client Success Director

Senior Client Success Director

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
Key Responsibilities Implements strategies for building client relationships and driving revenue growth Establishes and maintains strong client relationships through regular communication Ident...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Principal Customer Success

Senior Principal Customer Success

VirtualVocationsAurora, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Principal - Customer Success, Strategic Accounts.Key Responsibilities Build and maintain trusted relationships with C-suite and senior executives to position the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30