Senior Manager, Site Franchise Partnership LeadCivia health • Philadelphia, PA, US
Senior Manager, Site Franchise Partnership Lead
Civia health • Philadelphia, PA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionDevelop Civia Franchise as the SME and lead all related industry recognition Implement and own end to end process franchise approval, readiness ensuring quality across all phases of deployment. Ensure adherence to ICH-GCP, local regulations, and contractual obligations. Prepare sites for audits and inspections, lead corrective and preventive actions. Identify risks and implement mitigation strategies promptly. Create, contribute and where applicable own the development and implementation of Civia franchise performance. Monitor franchise sites performance against franchise KPIs and contractual deliverables. Drive process improvements to optimize site start-up timelines and operational workflows. Work with internal stakeholders to develop and deploy KPI dashboards and tools for performance tracking Influence recruitment strategies through site feedback. Line manage embedded team members at franchise sites Recruit, onboard, train and develop staff to ensure operational excellence. Mentor and foster a culture of continuous improvement. Ensure functionality and maintenance of all IT equipment (computers, tablets, printers, etc.) and successful deployment across Franchise locations Oversee staff on the use of clinical systems including : AI-enabled tools Electronic consent platforms Electronic source and regulatory filing systems CTMS platforms (e.g., CRIO, Hubspot) Serve as the liaison with IT support for troubleshooting and upgrades. Bachelor’s degree in a science-related field or equivalent experience. Minimum 6 years of clinical research experience, with at least 3 years in a leadership role. Strong understanding of clinical trial operations and site management. Proven ability to manage teams and drive performance in a complex, multi-stakeholder environment. Excellent communication and relationship building skills. Fluency in English and proficiency with computer systems. Strong problem-solving and decision-making abilities. Ability to work independently while fostering a collaborative team culture. Experience with CRIO, Hubspot, or similar CTMS platforms. Familiarity with AI tools, eSource, eConsent, and electronic regulatory systems.
Job Description
Job Description
Reports To : Head of Franchises
Department : Franchise Operations
Employment Type : Full-Time, Remote
About the Role
Civia Health is transforming clinical research delivery through its Franchise Partner Model, integrating staffing, expertise, technology, and central support services into established clinics with strong patient populations. As Senior Manager, Site Partnerships & Operations, you will lead the operational and strategic management of partnered research sites, ensuring governance, compliance, performance, and collaboration to accelerate clinical trial delivery via the Civia Franchise model.
Key Responsibilities
Site Franchise Ownership
- Take ownership of allocated research site partnerships within the franchise model.
- Implement full cycle franchise methodology from sign off to continual partnership excellence
- Build and maintain strong relationships with site leadership, sponsors, and internal teams.
- Identify new franchise opportunities and assess feasibility for integration.
- Manage budgets and financial performance for assigned sites; negotiate agreements.
- Serve as the primary escalation point for site-based operational issues within Civia franchise.
- Implement process and pathways to ensure the most efficient use of space and resource
Governance and compliance
Performance and Operational Excellence
Team Leadership
Technology & Systems Proficiency
Qualifications & Experience
Preferred Skills
Powered by JazzHR
tyrP9W1SRx
serp_jobs.job_alerts.create_a_job
Senior Site Manager • Philadelphia, PA, US
Job_description.internal_linking.related_jobs
Reports To : General Manager or Owner.What does a Restoration Project Manager (RPM) with Paul Davis do?.Celebrate completion of projects with a team of skilled tradespeople, homeowners grateful to b...serp_jobs.internal_linking.show_more
The Senior Property Manager (SPM) is responsible for increasing the overall value of the asset, both physically and economically, through proper financial management, administration, facility opera...serp_jobs.internal_linking.show_more
Senior Customer Success Manager.ISMG is a global intelligence firm and media powerhouse, leading the way in cybersecurity, enterprise IT, and digital transformation.
With 10+ brands, 38 digital medi...serp_jobs.internal_linking.show_more
Head of Franchises Department : Franchise Operations Employment Type : Full-Time, Remote About the Role Civia Health is transforming clinical research delive...serp_jobs.internal_linking.show_more
Join a High-Performance Team Building the Future of Philly.Silver Properties Investments LLC is a real estate development company on the rise.
bold in vision, committed to quality, and powered by a...serp_jobs.internal_linking.show_more
At PPR Capital Management, our mission is grounded in three core tenets : Prosperity, Purpose, and Relationships.We strive to provide financial wellness to all of our stakeholders, including investo...serp_jobs.internal_linking.show_more
Sia is a next-generation, global management consulting group.Founded in 1999, we were born digital.Today our strategy and management capabilities are augmented by data science, enhanced by creativi...serp_jobs.internal_linking.show_more
EARTHRES, a Division of RESPEC is seeking an experienced senior project manager in aggregates to join our team in our Pipersville, PA location.
Big challenges need bold thinkers.If you’re some...serp_jobs.internal_linking.show_more
As a Senior Client Success Manager (Sr.CSM) at 2X, you bring strategic maturity and operational depth to managing high-complexity and enterprise-level accounts with a primary focus on client health...serp_jobs.internal_linking.show_more
Senior Distribution Project Manager.Location : King of Prussia, PA - (Onsite 2-3 Days / Week).Contractual Project Description : Client is looking for Utility Distribution PM who has worked on Substatio...serp_jobs.internal_linking.show_more
North America’s favorite maker of salads and healthy fresh foods.Our “Taylor Family” includes over 20,000 team members who are passionate about making high quality, great tasting products for famil...serp_jobs.internal_linking.show_more
As a Senior Client Success Manager (Sr.CSM) at 2X, you bring strategic maturity and operational depth to managing high-complexity and enterprise-level accounts with a primary focus on client health...serp_jobs.internal_linking.show_more
Talson Solutions, LLC, headquartered in Philadelphia, PA, with offices in Los Angeles, California, New York, NY, Denver, CO and Panama City, Panama, was established in 2001 for the purpose of provi...serp_jobs.internal_linking.show_more
Commissioning Director - New Jersey.A leading engineering consultancy is seeking a Commissioning Director to oversee the operations of its Commissioning Group in the New York / North Jersey (Metro) a...serp_jobs.internal_linking.show_more
Remote, with travel a few times a month anywhere from Greater Philly-DC Metro.We are seeking an experienced and detail-oriented Hoist Project Manager to oversee all aspects of material and personne...serp_jobs.internal_linking.show_more
Senior Manager, Brand Partnership Engagement.The Senior Manager, Brand Partnership Engagement is a visionary leader responsible for shaping and executing immersive brand experiences that captivate ...serp_jobs.internal_linking.show_more
Servpro Team Fabiani, a premier restoration company serving eastern Pennsylvania and southern New Jersey, is seeking a driven Contents Restoration Project Manager to join our growing team.In this l...serp_jobs.internal_linking.show_more
Position : Eager Beaver Trailer Factory Representative for the Northeast Territory which includes : NJ, PA, NY, MA, CT, RI, VT NH, and ME.
Under supervision of the National Sales Manager, the Northeas...serp_jobs.internal_linking.show_more
Insurance Restoration Company - Reconstruction Project Manager
Paul Davis Restoration of West Central, NJ • Hainesport, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sr. Property Manager
The Judge Group • Carneys Point, NJ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Customer Success Manager
Information Security Media Group • Princeton, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager, Site Franchise Partnership Lead
Civia Health • Philadelphia, PA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Lead Site Superintendent
Silver Property Investments LLC. • Philadelphia, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager, Multifamily Investments
PPR Capital Management • Wayne, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Engagement Manager- Change Management
SIA • Philadelphia, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Project Manager - Aggregates
RE / SPEC Inc. • Pipersville, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Client Success Manager
2X • Philadelphia, PA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Distribution Project Manager - King of Prussia, PA - (Onsite 2-3 Days / Week)
Artech • King Of Prussia, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Reliability Manager
Taylor Farms • Swedesboro, NJ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Client Success Manager (Philadelphia)
2X • Philadelphia, PA, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Engagement Manager Construction Audit
Talson Solutions • Philadelphia, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Commissioning Director
AHU Technologies Inc • Monroeville, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Project Manager (Hoist / Crane)
GTS Scientific • Telford, PA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Senior Manager, Brand Partnership Engagement
Comcast • Philadelphia, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Project Manager
GREEN FLEET SERVICES • Buena, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
NORTHEAST TERRITORY MANUFACTURER REP
Eager Beaver Trailers • Mickleton, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted