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Executive Assistant 2

Executive Assistant 2

CME GroupChicago, IL, US
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Executive Assistant 2

We are seeking a highly organized, proactive, and detail-oriented executive assistant to provide comprehensive administrative support to our chief commercial officer (CCO) and her dynamic client development and sales team. The ideal candidate will possess exceptional customer service skills, a strong technical aptitude, and the ability to manage multiple priorities in a fast-paced environment. This role is critical in ensuring the smooth and efficient operation of the CCO's office and supporting the team's efforts in driving commercial success.

Key Responsibilities :

1.) Administrative Support

  • Manage and maintain the CCO's complex calendar, including scheduling meetings, appointments, and travel arrangements.
  • Prepare and organize documents, presentations, and reports for internal and external meetings.
  • Coordinate and schedule meetings for the CCO and client development and sales team, including setting up conference rooms, virtual meeting platforms, and distributing agendas and materials.
  • Process expense reports and manage invoices for the CCO and team as needed.
  • Handle confidential information with the utmost discretion and professionalism.

2.) Communication and Customer Service

  • Serve as a primary point of contact for internal and external stakeholders, screening and directing calls, emails, and inquiries with professionalism and efficiency.
  • Exhibit strong interpersonal skills and a customer-centric approach when interacting with clients, partners, and colleagues.
  • Draft, review, and edit correspondence, ensuring accuracy, clarity, and adherence to company standards.
  • Facilitate smooth communication flow from the CCO and across the various divisions including the management team.
  • 3.) Technical Proficiency

  • Proficiency in Google workspace (docs, sheets, slides, meet) and Gemini is essential.
  • Experience with CRM software (e.g., Salesforce) for tracking client interactions and sales activities.
  • Ability to quickly learn and adapt to new technologies and software applications.
  • 4.) Project and Team Support

  • Assist in the planning and execution of team events, client meetings, and commercial initiatives.
  • Support the client development and sales team with various administrative tasks, allowing them to focus on revenue-generating activities.
  • Track key deadlines and deliverables, providing reminders and follow-up as necessary.
  • Contribute to a positive and collaborative team environment.
  • Qualifications :

  • Proven experience as an executive assistant supporting senior-level executives.
  • Exceptional attention to detail and a high degree of accuracy in all tasks.
  • Strong organizational and time management skills with the ability to prioritize effectively.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to exercise sound judgment and maintain confidentiality.
  • Proactive and resourceful with a strong problem-solving aptitude.
  • Ability to work independently and as part of a team.
  • Bachelor's degree preferred.
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