Concierge

Job Description

Job Description

Benefits :

401(k)

Competitive salary

Paid time off

Benefits / Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment

Job Summary

We are seeking a positive, reliable Concierge to join our team. As a Residential Condominium Concierge, you will be the first person to greet residents, visitors, contractors, vendors, etc. Provide a safe and superior living environment for residents focused on positive and effective

client-relationship management.

The ideal candidate will be a trustworthy, quick-thinker. You must be able to handle multiple incoming requests and protect the building and residents by monitoring who comes in and out of the premises.

Responsibilities

• Maintain strong relationships with residents, co-workers, Coop Board and the Property Management Team.
• Greet all residents and visitors as they enter and exit the building; its expected that all residents will bepersonally greeted with their name.
• Open doors proactively and assist residents and guests / visitors carrying packages or pushing carriages, etc.
• Mange concierge email inbox and respond / forward to the appropriate stakeholders
• Manage BuildingLink data entry including (but not limited to)

Receive and process incoming and outgoing laundry, shipments, mail, and packages.

Log ALL outside vendors and contractors sign-in AND sign-out of the building at the front desk.

Receive and process incoming and outgoing laundry, shipments, mail, and packages.

Provide administrative support for the building

Qualifications

• Proven experience as concierge or experience in customer service is preferred
• Confident, polite, and patient
• Excellent communication skills
• Ability to multi-task
• Strong time-management skills
• Ability to resolve issues with a customer-focused orientation