Service Manager

Job Description

Job Description

Description :

The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and plumbing companies primarily serving the new housing construction market.

Since our founding in 1982, our growth has been fueled by the pride and craftsmanship of our team, supported by exceptional project management and industry-leading expertise. As a 100% employee-owned company, we are deeply committed to the success of our team. This sense of ownership is reflected in the professionalism, integrity, and dedication we bring to every project — and in the positive impact we strive to make in the communities we serve.

We are actively seeking qualified candidates for the Service Manager position to join our award-winning team.

Great Reasons to Join :

• 10x Employee Voted Top Workplace
• Highly Competitive Wage
• Excellent Benefits Package (Health / HSA / Vision / Dental / Life / STD / LTD / Accident and Critical Illness)
• $15k Company Paid Life Insurance
• 401(k)
• Employee Stock Ownership Plan (We are 100% employee owned)
• Training and Support
• Paid Time Off and Paid Holidays
• Advancement Opportunities
• Paid Apprenticeship and Educational Reimbursement

Standard Work Schedule :

Position Summary :

The Service Manager is responsible for overseeing and coordinating service operations across residential and / or commercial projects. This includes managing field staff, dispatching service calls, maintaining communication with clients, ensuring quality control, and supporting project profitability. In commercial roles, this position may also include increased project complexity, larger-scale coordination, and additional compliance responsibilities.

Position Responsibilities :

Qualifications :

Physical Demands :

Benefits and Compensation

We provide a comprehensive package of employee benefits including : Medical, Dental, Vision, Life / AD additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned.

Must be able to pass a pre-employment drug screen and background check.

EEO Statement :

We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and / or harassment of any kind.

Requirements :