Commercial Insurance Client Service Representative

Commercial Lines CSR Construction OR Transportation

A long-standing independent insurance brokerage with a presence along the East Coast is seeking an experienced Client Service Representative to join its team. The CSR will provide critical back end support to account managers for commercial transportation and / or construction accounts.

They pride themselves on their solutions-based, forward-thinking and tech savvy business model.

This role is ideal for a CSR with experience servicing construction and / or transportation accounts. They are seeking a professional with strong relationship-building and organizational skills.

Key Responsibilities :

Policy Servicing and Administration :

Handle day-to-day servicing of commercial insurance policies, including endorsements, renewals, cancellations, and certificates of insurance.

• Ensure all documentation is accurate and compliant with underwriting guidelines using AMS360.

Client Communication and Support :

Act as the primary point of contact for clients regarding their insurance needs.

Coordination with Producers and Underwriters :

Collaborate with insurance agents, brokers, and underwriters to facilitate quotes, bind coverage, and manage renewals.

Data Entry and Record Maintenance :

Maintain accurate records in agency management systems (e.g., Applied Epic, AMS360).

Compliance and Risk Management Support :

Ensure all activities comply with industry regulations and company policies.

Qualifications :

2+ years of CSR experience in insurance

Active Property & Casualty license in NY / NJ ideal

Proficiency in AMS360 Required

Strong interpersonal skills and a client-first mindset

Why Join This Team :

Commitment to honesty, transparency, and a principled approach to decision-making

Comprehensive Health, 401(k) match, unlimited PTO, and more

Licensed in all 50 states, offering national exposure and growth opportunities

Many opportunities for professional development and advancement

If you're ready to grow within an authentic, high-performing team, we encourage you to apply.

Apply confidentially by sending your resume to bethany.delahunt@gogpac.com and call 203-548-9232 for more information.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.