Part-Time Partner Support Associate
VirtualVocationsOakland, California, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
job_description.job_card.job_description
A company is looking for a Part-time Partner Support Associate.
Key Responsibilities
Handle incoming calls from customers, providing prompt and professional responses
Document calls and ensure accurate information is provided using available tools and resources
Meet performance metrics related to call quality and customer satisfaction
Required Qualifications
Availability to work Friday evenings, Saturday, and Sunday
Experience with call center software; familiarity with Zendesk is a plus
Ability to manage multiple tasks and prioritize effectively
Willingness to learn and adapt to company guidelines and procedures
Strong customer-oriented approach and empathy towards clients
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Support Associate • Oakland, California, United States
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