Account Manager

Account Manager

As an Account Manager, you'll flex your skills in growing and managing client relationships while receiving support and strategic guidance from an Account Director or Client Partner. You'll take the lead on projects within your vertical client set, ensuring client satisfaction, driving account revenue growth, and boosting overall business profitability. Most importantly, your clientsfrom mid- to senior-level professionalswill see you as a trusted advisor, delivering outstanding digital experiences.

This position requires candidates to obtain a Level 2 Security Clearance in accordance with U.S. government regulations. As such, only U.S. citizens or permanent residents (Green Card holders) are eligible to apply.

You will :

• Provide strategic guidance to manage project relationships and ensure client success and satisfaction
• Build and foster relationships with senior managers in client organizations while offering leadership to internal teams
• Lead projects to completion, adhering to best practices and cross-functional solutions
• Facilitate deeper collaboration opportunities that position clients as innovative leaders in digital solutions
• Share insights on clients' strategic business initiatives with internal teams
• Demonstrate industry expertise in structure, trends, initiatives, and best practices
• Supervise the development of detailed proposals and statements of work with team support
• Drive growth in client relationships by focusing on revenue generation and account profitability
• Collaborate with internal creative, strategy, and project management teams to ensure consistency and cohesiveness across campaigns and workstreams
• Collaborate closely with other agency partners within Integrated Agency Team model

You have :

What We Offer :

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Salary Range $70,000 - $90,000 USD

Critical Mass is an equal opportunity employer.