Field Access Manager, Great Lakes - Chicago West and Chicago South

Field Access Manager - Great Lakes

The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma's biologic treatment. The role is in Galderma's Prescription Business Unit and will provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis.

The role will have a specified geography and partner closely with key stakeholders within the US cross-functional teams as well as external partners, and directly reports to the Field Access Director team.

Key Responsibilities :

Members of the Field Access Management (FAM) team will be responsible for the following :

Key member in optimizing the experience for both the patient and the account

Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products

FAMs will educate and support accounts by :

• Deliver information and education on Galderma's patient support services and product access to solve complex reimbursement challenges
• Support the execution of strategic and tactical initiatives within assigned geographic region, supporting Regional Sales Manager and 5-7 Account Managers
• Adhere to complex compliance business rules to ensure patient confidentiality and access to care
• Resolve field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region
• Partner with Sales Team, Market Access and Patient Services colleagues to enhance the positive patient and practice experience

Partner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey

Act as a subject matter expert to assist customers' in reducing non-clinical barriers to patient access to therapy

Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs

Minimum Requirements :

What We Offer In Return :

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps :

Our People Make A Difference :

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer's Rights :

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.