Human Resources Benefits Analyst - Expert in complex benefits resolution (SAN ANTONIO)

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POSITION SUMMARY / RESPONSIBILITIES

Provides administrative support for all the University Health System insurance plans for employees and house staff. Support includes, but is not limited to providing benefit information to employees, ensuring the proper application of benefits plans, procedures, policies and programs. Acts as liaison to carriers, plan administrators and third party providers in the investigation and resolution of complex benefit coverage matters. Assists plan participants in the determination of benefit plan provisions and limitations. Processes and audits insurance invoices, claim reports and identifies errors and trends. Responsible for a working knowledge of legislative issues and laws that affect benefit administration. Conducts regular audits of the Leave of Absence files. Assists all employees, visitors and callers in a manner that is consistently courteous, professional, responsive, timely and accurate.

EDUCATION / EXPERIENCE

Bachelors degree in Human Resources, Finance or a related field is required. A minimum of three years recent experience administering or providing service for insurance benefits, COBRA and associated benefits is preferred. Thorough understanding of legislation to include ERISA, Section 125 / Flexible Spending Accounts, HIPAA, COBRA, and FMLA is required. PC and windows experience to include spreadsheets, database management and word processing competence is required.VLookup experience is highly preferred