Desktop Support Specialist

Job Details

Base pay range : $25.00 / hr - $28.00 / hr

Job Title : Desktop Support

Current Location : 10th St NE #1100, Atlanta, GA 30309

New Location : MOVING TO PONCE CITY MARKET!

Shift : 5 days on-site, 8 : 30 – 5 : 30 PM

Duration : 6 months + extensions / long-term conversion possible

Location : Midtown Atlanta

Job Description

A client in the Midtown / Atlanta area is seeking a Desktop Support Technician to join their Office IT team. This role is ideal for someone early in their IT career who is eager to learn and grow in a fast-paced environment. The primary responsibility is to support employees and contractors with their technology needs, including PCs, Office 365, and basic hardware / software troubleshooting.

Responsibilities

• Provide front-line support to users via walk-ins, calls, emails, and chat.
• Assist with onboarding tasks such as setting up new hires and temporary staff.
• Help manage user accounts, devices, and permissions using Microsoft tools.
• Support laptop and mobile device setup and configuration.
• Troubleshoot common issues with VPN, Office 365 apps, and desktop environments.
• Maintain inventory of IT equipment and ensure devices meet compliance standards.
• Document support procedures and update internal knowledge base.
• Collaborate with senior team members on small projects and process improvements.
• Be flexible and willing to assist with general IT tasks as needed.

Qualifications

Nice to Haves

Seniorilty and Employment

Note : This job description reflects requirements at the time of posting and may be subject to change. No other non-essential content has been included.

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