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Automotive Customer Service Representative

Automotive Customer Service Representative

LHHAlbuquerque, NM, US
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Automotive Customer Service Representative

LHH Recruitment Solutions is partnering with a leading automotive company in Albuquerque, NM, who is seeking a dedicated Customer Service Representative to join their team onsite.

About the Role :

As a Customer Service Representative, you'll be the first point of contact for customers, providing support, resolving inquiries, and ensuring satisfaction with every interaction. This is a fantastic opportunity to work with a reputable automotive brand and grow your career in a fast-paced, customer-focused environment. This job is fully onsite, Monday-Friday 8am-5pm. The hourly rate is between $19 / hr-$21 / hr.

Key Responsibilities :

  • Handle inbound and outbound customer communications via phone, email, and in-person.
  • Assist customers with service scheduling, product inquiries, and issue resolution.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with internal departments to ensure timely and effective service delivery.
  • Uphold company standards for customer care and professionalism.

Requirements :

  • MUST have prior customer service experience in the automotive industry (dealership, service center, BDC, etc.).
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Proficiency with basic computer systems and CRM tools.
  • High school diploma or equivalent; additional education or certifications are a plus.
  • If you are interested in this role, please apply now! Pay Details : $19.00 to $21.00 per hour Search managed by : Cassandra Nienow Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

    Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www-uat.lhh.com / us / en / candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
  • Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Military-connected talent encouraged to apply Ref : US_EN_27_813275_3098238

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    Customer Service Representative • Albuquerque, NM, US

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