Business Office Director
The Business Office Director provides Revenue Cycle direction and guidance to the Business Office.
Essential Functions
- Completes accounts receivable reviews and assists with patient accounts that are not meeting Revenue Cycle Key Indicator goals including Cash Collections, AR Days, Bad Debt and Denials.
- Provides training for all business office staff. Assists with Intake and UR staff trainings in regards to patient demographic, insurance information, eligibility, and denials.
- Monitor billing and collection processes and implement procedures to ensure timely submission and collections.
- Monitor staff time, schedules, and time off requests.
- Mentor and counsel staff.
- Establish relationships with other hospital departments, payors, and vendors.
- Prepare both verbal and written reports of financial activity for the CFO and Corporate as required. (daily, weekly, monthly, quarterly, etc.)
- Maintain masterfiles in the patient accounting system.
- Provides assistance and guidance when setting up new services.
Physical / Mental Requirements
Must be able to perform essential functions listed on the job description, with or without reasonable accommodation.Must be able to sit and stand, intermittent 8 to 10 hours a day.Maintains regular and predictable attendance.Must be able to speak to medium sized audience with and without the use of a microphone.Must be able to use standard office equipment, including the telephone and computer keyboard.Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.Continuously utilizes manual / bi-manual dexterity, near vision, speech, and hearing.Frequently stands, walks, sits and utilizes eye / hand coordination and color definition.Occasionally reaches above shoulder, regularly required to lift and / or carry up to 20 lbs.Occasionally walks on uneven surfaces.Ability to travel a minimum of 80% including flying and driving rental cars.To accommodate travel, must be able to transport own suitcases and computer estimated at 25 pounds.Licenses / Designations / Certifications
Required :
Preferred : Bachelor's Degree in business related field
Supervisory Requirements
N / AWork Conditions / Hours
Normal hours are 8 a.m. 5 p.m., Monday Friday. However, schedules may vary in accordance with business necessity. Typical office working conditions.