Customer Service Representative

Job Description

Company Description

BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers.

Role Description

This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience.

Qualifications

• Customer Service Representatives and Customer Support skills
• Customer Satisfaction and Customer Experience skills
• Strong interpersonal and communication skills
• Ability to effectively resolve customer issues
• Experience in a customer-facing role is a plus
• Proficiency in Microsoft Office and CRM software
• High school diploma or equivalent