Customer Service Representative
VirtualVocationsAppleton, Wisconsin, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Service Representative II.
Key Responsibilities
Interact with customers to resolve complex or escalated issues
Perform research to determine optimal resolutions and provide timely follow-up
Document customer interactions and collaborate with multiple teams
Required Qualifications
Previous customer service experience
Designated workspace / home office with high-speed internet
Ability to perform basic equipment troubleshooting and PC / hardware setup
Availability to work specific hours during and after training
High School Diploma or GED preferred
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Customer Service Representative • Appleton, Wisconsin, United States
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