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Utilization Management Coordinator (IDD)
Utilization Management Coordinator (IDD)Independent Living Systems • Miami, FL, US
Utilization Management Coordinator (IDD)

Utilization Management Coordinator (IDD)

Independent Living Systems • Miami, FL, US
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Job Description

Job Description

We are seeking a Utilization Management Coordinator (IDD) to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role :

The Utilization Management Coordinator (IDD) plays a critical role in ensuring that individuals with intellectual and developmental disabilities receive appropriate, timely, and cost-effective health care services. This position involves coordinating and reviewing service authorizations, monitoring care plans, and collaborating with healthcare providers, families, and care teams to optimize service delivery. The coordinator will analyze clinical data and utilization trends to support decision-making and compliance with regulatory requirements. By managing utilization processes effectively, this role helps to balance quality care with resource stewardship, ultimately improving health outcomes for the IDD population. The coordinator also serves as a liaison between various stakeholders to facilitate communication and resolve any issues related to service utilization and care coordination.

Minimum Qualifications :

  • Associate's degree in nursing, social work, health administration, or a related field.
  • At least two years of experience in utilization management, care coordination, or case management within a healthcare or IDD service setting.
  • Strong knowledge of intellectual and developmental disabilities and related healthcare services.
  • Familiarity with healthcare regulations, utilization review processes, and managed care principles.
  • Proficiency in electronic health records (EHR) systems and data management tools.
  • Relevant experience may substitute for the educational requirement on a year-for-year basis.

Preferred Qualifications :

  • Bachelor’s degree in relevant field such as public health, social work, or healthcare administration.
  • Certification in Utilization Review (e.g., Certified Professional in Utilization Review) or Case Management.
  • Experience working directly with individuals with intellectual and developmental disabilities and their families.
  • Knowledge of Medicaid waiver programs and other funding sources for IDD services.
  • Responsibilities :

  • Review and authorize service requests for individuals with intellectual and developmental disabilities in accordance with established clinical guidelines and policies.
  • Collaborate with healthcare providers, case managers, and families to ensure that care plans are appropriate, comprehensive, and aligned with individual needs.
  • Monitor ongoing service utilization to identify trends, gaps, or potential overuse and recommend adjustments to care plans as necessary.
  • Maintain accurate documentation and records of utilization reviews, authorizations, and communications to ensure compliance with regulatory standards.
  • Participate in interdisciplinary team meetings and contribute to quality improvement initiatives focused on enhancing care coordination and service delivery.
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