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Projects and Operations Manager

Projects and Operations Manager

Anza Mortgage Insurance CompanyWilmington, North Carolina, United States, 28401
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Anza Mortgage Insurance Corporation is empowering homeownership through credit risk protection.

Our Mission

Our mission is to empower homeownership by mitigating credit risk through mortgage insurance. We strive to leverage technology and operational excellence to deliver exceptional service to our lender and servicer partners, offer reliable and secure capital support for our insureds, generate leading returns for our shareholders, and foster a fulfilling, rewarding environment for our team members.

Technology Forward

We differentiate ourselves by designing, architecting, and developing our operating systems in-house. This unique approach creates a platform tailored to the needs of today's housing market. It positions us to achieve unparalleled processing efficiency and adaptability to changing industry standards and customer demands. Fundamentally, we are a process optimization company that harnesses technology to revolutionize the mortgage insurance experience and fulfill our mission.

Customer Centric

We dedicate ourselves to provide competitive pricing tailored to risk profiles. Our commitment to our partners goes beyond pricing and product offerings. We prioritize a customer-centric approach focused on meeting customer needs and enhancing their experience. This approach is underpinned by transparency throughout the process and prompt issue resolution.

Risk Management Excellence

Risk Management is our foundation. Our risk management framework uses advanced technology, innovative strategies, and modern modeling techniques to manage risks ranging from credit risk to information security risk. Our customers and partners can rely on us to handle their information with the utmost care and responsibility. Our dedication to risk management is designed to reassure our partners about our stability and reliability.

About the role

  • We are seeking a highly organized, proactive, and analytical Projects and Operations Manager to support the Chief Operating Officer (COO) in executing cross-functional initiatives critical to our company's growth and operational readiness. This role is central to ensuring that projects are delivered with precision, regulatory compliance, and executional excellence. The ideal candidate will thrive in a fast-paced, high-growth environment and demonstrate the ability to manage complex workstreams across multiple stakeholders.

What you'll do

  • Lead and coordinate key operational and transactional projects, partnering with the COO and cross-functional teams (Legal, Finance, Compliance, Risk, and Operations).
  • Develop and maintain detailed project plans, checklists, workflows, and milestone trackers to ensure all approvals, compliance reviews, and documentation are completed accurately and on time.
  • Serve as the central point of coordination for internal stakeholders and external partners on deal-related activities.
  • Design and implement standard operating procedures (SOPs) for acquisitions, integrations, and other complex transactions to drive process consistency and efficiency.
  • Organize and facilitate kickoff meetings, status reviews, and deal-closing timelines, ensuring accountability and transparency on deliverables.
  • Support project and technology integration efforts, including onboarding, systems alignment, and reporting transitions.
  • Identify and implement process improvements that streamline workflows, enhance visibility, and strengthen operational controls.
  • Create executive-level dashboards, KPIs, and reports summarizing project progress and outcomes for the leadership team and board committees.
  • Ensure that all initiatives adhere to internal policies, contractual obligations, and regulatory expectations (including GSE and PMIERs standards).
  • Support the COO on special projects, operational audits, and strategic planning initiatives.

    • Qualifications

  • Bachelor's degree in Business, Finance, Operations, or related field; MBA or advanced degree preferred.
  • 5+ years of project management or operations experienceexperience within financial services, mortgage, or insurance sectors strongly preferred.
  • Demonstrated success managing transactional, compliance-sensitive, or cross-functional initiatives.
  • Exceptional organizational and project management skills, with the ability to manage multiple priorities in a dynamic environment.
  • Proven experience creating systems, workflows, and tools that increase efficiency and accuracy.
  • Strong communication and stakeholder management skills; adept at working with executives and external partners.
  • High proficiency in Excel, PowerPoint, and project management platforms (e.g., Monday.com, Asana, Smartsheet).
  • Detail-oriented, adaptable, and solutions-driven, with a proactive approach to problem-solving.

    • What we offer

    We're committed to creating an environment where our team members can thrive both professionally and personally. We currently offer :

  • Competitive Compensation – Including salary and performance bonuses.
  • Comprehensive Benefits – Health, dental, vision, and mental wellness support.
  • Retirement Savings – 401(k) with company matching.
  • Career advancement opportunities with business growth.
  • Inclusive Culture – A diverse, collaborative, and supportive workplace where every voice is valued.
  • Perks & Extras – Generous PTO, team events, wellness programs, and more.

    • Why Join Us

  • This is an exciting opportunity to join a growing, mission-driven mortgage insurance company at a pivotal stage of development. You'll work closely with senior leadership, gain exposure to strategic decision-making, and help design the operational infrastructure that underpins our regulatory and commercial success.

    • PI11cc33a6bd76-30511-38780695

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    Operation Manager • Wilmington, North Carolina, United States, 28401

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