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Customer Account Partner

Customer Account Partner

Objectwin Technology Inc.Dublin, Ohio, United States
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Job Title : Customer Account Partner

Location : 6000 Parkwood Pl, Dublin, OH 43016 (Onsite)

Duration : 6+ Months Contract to Hire

Note : Required - 3+ years B2B service management experience, with proven record and history of building successful relationships with customers

Job Description :

  • The Customer Account Partner (CAP) at client is responsible for the success of our customers.
  • This is a demanding role that requires a unique skillset.
  • As the voice of the customer, you will act both as an advocate for our products and services, and as a champion for our customers.
  • Your job is to ensure that Univar Solutions customers have the best possible customer experience while building and maintaining long lasting relationships.
  • We take customer service seriously and this position is essential to the organization's success.
  • This is the perfect role for someone looking to expand their knowledge in chemical distribution and continue to grow and learn within the organization.
  • This role serves as a main customer contact on a day-to-day basis and provides support for oversight of order activities by achieving key deliverables.
  • A successful CAP will be expected to make decisions on behalf of the company in alignment with our financial objectives and customer satisfaction standards.
  • All activities are to be managed in accordance with the company's goals of safety, compliance, and code of conduct.

Qualification :

  • Bachelor's Degree preferred; High School degree required.
  • Minimum 3 years Customer Service experience with a dedicated customer portfolio.
  • 3+ years B2B service management experience, with proven record and history of building successful relationships with customers.
  • Strong Communication Skills.
  • Proficient in MS Word, Excel, Outlook.
  • SAP and Salesforce experience a plus.
  • Experience in distribution and / or chemical industry is desirable.
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    Customer Account Partner • Dublin, Ohio, United States

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